Case Studies
Transformation Success Stories
Discover how Saturn Fractional PMO has helped organizations plug resource gaps, align stakeholders, reduce transformation risk, improve project performance, and deliver strategic change across retail, technology, telecommunications and consumer products sectors.Â
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Turn Change into Success.
STRATEGIC SERVICES CASE STUDY
Aligning Executive Stakeholders to Deliver Omnichannel Transformation
The Challenge
A retailer was looking to align its online and bricks & mortar offering to create an omnichannel. The company had a strategy but different members of the board had conflicting requirements. Who would get the sales benefit?
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The Approach
- Fractional Senior Change Manager, providing an external prospective.
- Independent value identification with the stakeholders.
- Agree prioritization of benefits.
- Collaborative mediation.
- Stakeholder communications plan.
The Outcome
- Aligned benefits to goals.
- Ongoing measurement and adjustment by priority model.
- Agreed governance model.
- Agreed Omni-sales recording.
- Stakeholders aligned.
TACTICAL CASE STUDY
Reducing Transformation Risk Through Project Management Office
The Challenge
A music industry client had undertaken a significant business process remodeling program after Merger and Acquisition. The change resource model did not allow for risk management. The company reacted to issues as they arose.
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The Approach
- Remote Fractional Project Manager, providing as needed oversight.
- Prioritized risk identification and mitigation management.
- Risk reduction via stakeholder alignment.
- Risk avoidance via change plan re-working.
- Assess options to redeploy PMO resource.
The Outcome
- Reduction of risks becoming issues.
- Workable change plan.
- Removed staff frustration with change.
- Replanning and wasted work reduction.
OPERATIONAL CASE STUDY
Improving Supply Chain Performance via ERP Planning Transformation
The Challenge
A small, medium sized retailer introduced a new ERP and demand planning tool to reduce waste in the supply chain. The company did not have an experienced project manager and functional experts to deliver the change.
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The Approach
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Onsite/Offsite Fractional Project Manager with specific software skills and a demand planning functional expert.Â
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Run the day-to-day project from vendor integration to post go-live support.
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Functional expert provided demand planning training to future users on site and post-project user support via a weekly Q&A workshop.Â
The Outcome
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Completed tool deployment with a confident user base.Â
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Users have sense of ownership beyond the ERP vendor.Â